Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

USA - PRICES INCLUDE:

Certified packaging

Custom Duties

Delivery door to door

Fuel surcharge
Carrier liability REF art. 1696 c.c. concerning international transports, it cannot exceed 8,33€ for each kilogram of gross weight of the lost damaged goods (...).
ADDITIONAL INFORMATION:
For Hawaii, Alaska and Puerto Rico additional cost of
€50 each box
EXTRAS:
Aditional insurance maximum value of 500€- Fixed
value: 10€ per package.